Information collected
The Newcorp upload portal collects only the information required to process a support upload, including contact details, ticket reference, selected recipient and uploaded files.
How information is used
Information submitted through this portal is used solely for technical support purposes and to allow the support team to identify and process the upload.
File retention
Uploaded files are retained only for as long as necessary to support the related case, unless a longer retention period is required for operational or legal reasons.
Security
Uploads are transmitted using HTTPS encryption. Access to uploaded files is restricted to authorised support personnel.
Third parties
Files are not shared with third parties unless this is required to investigate or resolve the related support case.
Back